poly voyager 4320 manual
The Poly Voyager 4320 UC is a high-quality wireless headset designed for professionals, offering crystal-clear audio and seamless connectivity via Bluetooth 5.2 and USB.
Overview of the Poly Voyager 4320 UC Series
The Poly Voyager 4320 UC Series is a line of wireless headsets designed for professionals seeking high-quality audio and reliable connectivity. Built for comfort and durability, these headsets offer advanced noise-canceling technology and long-lasting battery life. The series includes models like the Voyager 4310 UC (monaural) and the Voyager 4320 UC (stereo), catering to different user preferences. With Bluetooth 5.2 and USB connectivity options, the Voyager 4320 UC ensures seamless communication across devices, making it ideal for both office and remote work environments. Its sleek design and intuitive controls enhance the overall user experience.
Key Features and Benefits
The Poly Voyager 4320 UC headset boasts advanced noise-canceling microphones, ensuring clear voice clarity in noisy environments. It offers up to 24 hours of talk time and a wireless range of up to 50 meters, providing uninterrupted productivity. The headset features adjustable headbands and memory foam ear cushions for enhanced comfort. With multi-device pairing capabilities, users can connect to PC, Mac, and mobile devices simultaneously. The inclusion of voice prompts for mute status and intuitive controls adds to its user-friendly design, making it a versatile choice for professionals needing reliable communication solutions.
Product Specifications
The Poly Voyager 4320 UC features a 350mAh battery, offering up to 24 hours of talk time. It connects via Bluetooth 5.2 and includes a BT700 USB adapter.
Technical Details and Compatibility
The Poly Voyager 4320 UC supports Bluetooth 5.2 for stable wireless connections and is compatible with PC, Mac, and mobile devices. It includes a BT700 USB adapter for seamless integration with computers. The headset is designed for Microsoft Teams and Zoom, ensuring optimal performance in virtual meetings. Its lightweight design and adjustable headband provide comfort for extended use. The noise-canceling microphone enhances call clarity, making it ideal for professionals in noisy environments. Compatibility with leading UC platforms ensures a smooth communication experience.
Battery Life and Charging Information
The Poly Voyager 4320 UC offers up to 24 hours of talk time on a single charge, thanks to its 350 mAh battery. Charging is convenient via the included USB-A or USB-C cable, or with the optional charging stand. The headset supports quick charging, providing several hours of use with just a short charge. Battery life may vary based on usage and environmental factors. To extend battery life, users can switch to wired mode via USB when wireless connectivity isn’t needed.
Connectivity Options (Bluetooth, USB)
The Poly Voyager 4320 UC supports Bluetooth 5.2 for wireless connectivity and includes a BT700 USB adapter for reliable PC or Mac connections. It can pair with up to 8 devices, ensuring flexibility across multiple platforms. With a wireless range of up to 50 meters, users enjoy freedom of movement. The headset seamlessly switches between Bluetooth and USB modes, offering stable audio for calls and multimedia. LED indicators on the adapter confirm connection status, making it easy to manage devices effortlessly. This dual-connectivity approach enhances productivity in both office and remote work environments.
Package Contents
The Poly Voyager 4320 UC package includes the wireless headset, BT700 USB adapter, charging stand, USB-C charging cable, travel pouch, and quick start guide.
What’s Included in the Box
The Poly Voyager 4320 UC box contains the wireless headset, BT700 USB adapter, charging stand, USB-C charging cable, travel pouch, and quick start guide for easy setup.
Accessories and Optional Add-Ons
The Poly Voyager 4320 UC offers additional accessories to enhance functionality. The Voyager Office base is available as an optional accessory, enabling desk phone connectivity. The Poly Lens app provides customization options for settings and voice prompts. These add-ons aim to improve user experience and adaptability for professional environments, ensuring seamless integration with various communication platforms and devices.
Setup and Installation
Setting up the Poly Voyager 4320 UC involves unboxing, charging, and connecting via Bluetooth or USB. Follow the quick start guide for a seamless experience.
Unboxing and Initial Setup
Unboxing the Poly Voyager 4320 UC reveals the headset, charging stand, BT700 USB adapter, USB-C charging cable, travel pouch, and quick start guide. Before first use, charge the headset fully using the provided cable. Once charged, connect to your device via the BT700 adapter or Bluetooth 5.2 for mobile devices. Pairing mode is activated by sliding and holding the power switch until LEDs flash red and blue. Follow the quick start guide for a seamless setup experience tailored for both PC/Mac and mobile connectivity.
Charging the Headset
To charge the Poly Voyager 4320 UC, use the provided USB-C charging cable or the included charging stand. Connect the cable to the headset’s USB-C port and plug the other end into a power source. The headset features a 350mAh battery, offering up to 24 hours of talk time. Charging typically takes 1.5 to 2 hours for a full charge. The LED indicator on the headset will show red while charging and turn off when fully charged. For optimal battery health, avoid letting the battery completely drain before recharging.
Connecting to Devices (PC, Mac, Mobile)
The Poly Voyager 4320 UC connects effortlessly to devices via Bluetooth 5.2 or the BT700 USB adapter. For Bluetooth pairing, place the headset in pair mode by sliding and holding the power switch until the LEDs flash red and blue. On your device, enable Bluetooth and select “Poly Voyager 4320 UC” from the available options. For PC or Mac, use the BT700 adapter for a reliable wireless connection. The headset supports up to 8 paired devices and offers a wireless range of up to 50 meters (164 feet). The LED indicator confirms successful connections.
Using the Poly Voyager 4320 UC
Experience seamless communication with the Poly Voyager 4320 UC, designed for effortless call management, music playback, and voice clarity. Intuitive controls and a noise-canceling microphone enhance your experience.
Basic Operations and Controls
The Poly Voyager 4320 UC features intuitive controls for seamless functionality. Use the volume controls to adjust sound levels, while the play/pause button manages music and calls. The mute button provides quick access to silence your microphone, with audio prompts confirming your mute status. The power switch allows easy pairing and connectivity. LED indicators on the headset and BT700 adapter show connection and mute status. Designed for simplicity, the headset offers one-touch controls for answering, ending, and transferring calls, ensuring a smooth user experience. Its Bluetooth 5.2 connectivity supports up to 50 meters of wireless range.
Adjusting Fit and Comfort
The Poly Voyager 4320 UC headset is designed for all-day comfort with an adjustable padded headband and memory foam ear cushions. Users can customize the fit by sliding the headband to their preferred size and rotating the ear cushions for optimal positioning. The lightweight design ensures comfort during extended use. The flexible noise-canceling microphone boom can be adjusted to your preferred position, enhancing voice clarity while maintaining a snug fit. These features allow for a personalized and comfortable wearing experience, making it ideal for professionals who spend long hours on calls or listening to audio.
Using the Noise-Canceling Microphone
The Poly Voyager 4320 UC features a flexible noise-canceling microphone boom designed to deliver clear voice transmission. Position the microphone 2-3 cm from your mouth for optimal performance. The noise-canceling technology minimizes background sounds, ensuring professional-grade audio quality. Use the mute button to temporarily disable the microphone, with audio prompts indicating mute status. Adjust the boom to your preferred angle for comfort and clarity. This feature is ideal for calls in noisy environments, ensuring your voice is heard clearly by others. Proper positioning and use of the microphone enhance overall call quality significantly.
Advanced Features
The Poly Voyager 4320 UC offers multi-device pairing, advanced audio settings, and customization options via the Poly Lens app for enhanced productivity and personalized use.
Multi-Device Pairing and Connectivity
The Poly Voyager 4320 UC supports multi-device pairing, allowing seamless connectivity to up to eight devices. Using Bluetooth 5.2, it connects effortlessly to PCs, Macs, and mobile devices. The BT700 USB adapter ensures reliable wireless communication, while the headset’s memory foam ear cushions provide lasting comfort. With a range of up to 50 meters, users enjoy freedom of movement. This feature-rich headset is perfect for professionals requiring versatile, high-quality audio solutions in dynamic work environments, ensuring uninterrupted productivity and communication.
Audio Quality and Sound Settings
The Poly Voyager 4320 UC delivers exceptional audio quality with crystal-clear sound and advanced noise-canceling technology. Its microphone ensures precise voice capture, minimizing background noise for professional-grade calls. Users can customize sound settings via the Poly Lens app, adjusting equalizer levels to suit preferences. The headset supports Bluetooth 5.2 for stable wireless connectivity, ensuring uninterrupted audio. With audio indicators for mute status, users stay informed about their call settings. Designed for clarity and comfort, the Voyager 4320 UC enhances communication experiences in any environment, offering tailored sound solutions for professionals.
Customization Options
The Poly Voyager 4320 UC offers versatile customization options to enhance user experience. Through the Poly Lens app, users can adjust sound settings, including equalizer preferences and voice prompt languages. The headset also allows for button customization, enabling users to tailor controls for functions like play/pause or call management. Additionally, firmware updates ensure the device stays up-to-date with the latest features and improvements, providing a personalized and adaptive audio solution for professional communication needs.
Troubleshooting
Troubleshoot common issues with the Poly Voyager 4320 UC, such as connectivity problems or audio glitches, by resetting the headset or ensuring proper Bluetooth pairing.
Common Issues and Solutions
Common issues with the Poly Voyager 4320 UC include connectivity problems, audio quality concerns, and battery life drain. For connectivity, reset the headset or re-pair it via Bluetooth. If audio sounds muffled, ensure the microphone is clean and positioned correctly. For battery issues, charge the headset fully and avoid overcharging. If the mute function isn’t working, check the mute button or update the firmware. These solutions address most user-reported problems, ensuring optimal performance and reliability.
Resetting the Headset
To reset the Poly Voyager 4320 UC headset, slide and hold the Power switch away from the off position until you hear a tone and the LEDs flash red and blue. This restores factory settings, resolving connectivity issues and resetting audio settings. Note that all paired devices will be cleared, requiring re-pairing after the reset. This feature is useful for troubleshooting persistent problems or preparing the headset for a new user. Always refer to the manual for detailed instructions.
Updating Firmware
To update the firmware on your Poly Voyager 4320 UC headset, use the Poly Lens app or connect it via USB to a computer. Ensure the headset is fully charged and paired with the BT700 adapter. Open the Poly Lens app, select your device, and follow the prompts to check for and install updates. Updates improve performance, add features, and fix issues. Do not disconnect the headset during the update process. Regular firmware updates ensure optimal functionality and compatibility with your devices.
Maintenance and Care
Regularly clean the headset with a soft cloth and avoid harsh chemicals. Store it in a dry place to prevent damage and extend battery life.
Cleaning the Headset
To maintain your Poly Voyager 4320 UC headset, clean it regularly with a soft, dry cloth. Gently wipe the ear cushions, headband, and microphone. Avoid harsh chemicals or excessive moisture, which could damage the materials. For stubborn stains, lightly dampen the cloth but ensure no moisture seeps into the electronics. Allow the headset to air dry before use. Regular cleaning prevents dust buildup and ensures optimal performance. Store the headset in a protective pouch when not in use to maintain its condition.
Storage and Travel Tips
When not in use, store your Poly Voyager 4320 UC in a protective case to prevent damage. Use the provided travel pouch to safeguard the headset, adapters, and cables. Avoid extreme temperatures or humidity, which may harm the battery and electronics; For travel, fully charge the headset or use the USB-C cable for on-the-go charging. Ensure all components are securely packed to avoid scratches or breaks. Proper storage extends the headset’s lifespan and ensures it remains in pristine condition for professional use.
Extending Battery Life
To maximize the Poly Voyager 4320 UC’s battery life, store it in a cool, dry place when not in use. Use wired mode for calls to conserve battery. Avoid extreme temperatures and ensure the headset is fully charged before long periods of inactivity. Disable noise cancellation when unnecessary and keep the volume at moderate levels. Regularly update firmware for optimized performance. For extended travel, use the included pouch to protect the headset and accessories. Proper care ensures up to 24 hours of talk time and maintains battery health over time.
Frequently Asked Questions
Q: How long does the battery last? A: Up to 24 hours of talk time on a single charge. Q: Can it connect to multiple devices? A: Yes, up to 8 devices via Bluetooth 5.2. Q: Does it have a mute indicator? A: Yes, audio cues confirm mute status.
General Questions About the Poly Voyager 4320 UC
Users often inquire about the Poly Voyager 4320 UC’s compatibility, battery life, and connectivity. It supports Bluetooth 5.2 for wireless use and USB for wired connections. The headset offers up to 24 hours of talk time, making it ideal for extended use. It can pair with up to 8 devices but requires additional adapters for advanced features. The noise-canceling microphone ensures clear calls, while the adjustable headband and ear cushions provide comfort. These features make it a versatile choice for professionals seeking reliable audio solutions.
Technical Support and Warranty Information
The Poly Voyager 4320 UC is backed by a standard two-year limited warranty, ensuring coverage for manufacturing defects. For technical support, users can access the official Poly website, where they can download manuals, guides, and software updates. Additionally, the Poly Lens app offers tools for customization and troubleshooting. Customers can also contact Poly’s support team for assistance with any issues. The warranty and support resources are designed to provide peace of mind and ensure optimal performance of the headset.
Comparing with Other Models
The Poly Voyager 4320 UC stands out in the 4300 UC series with its stereo sound and advanced noise-canceling microphone, offering enhanced audio quality for professionals.
Differences Between Voyager 4310 UC and 4320 UC
The Voyager 4310 UC is a monaural headset, offering a single earpiece, while the 4320 UC features stereo sound with two earcups. The 4320 UC also includes a noise-canceling microphone, enhancing call clarity. Both models share similar connectivity options, including Bluetooth 5.2 and compatibility with the BT700 USB adapter. However, the 4320 UC is designed for users needing immersive audio, making it ideal for multimedia tasks, whereas the 4310 UC suits those prioritizing simplicity and portability.
Unique Features of the Voyager 4320 UC
- The Voyager 4320 UC offers stereo sound with noise-canceling technology.
- It provides up to 24 hours of talk time on a single charge.
- The headset supports multi-device pairing, connecting to up to 8 devices.
- It features voice prompts for mute status and call notifications.
- An adjustable headband and memory foam ear cushions ensure comfort.
- A flexible boom microphone enhances vocal clarity in noisy environments.
Software and Apps
The Poly Voyager 4320 UC integrates seamlessly with the Poly Lens app, enabling users to customize settings, update firmware, and enhance their audio experience effortlessly.
Using the Poly Lens App
The Poly Lens app offers a user-friendly interface to manage your Voyager 4320 UC headset. It allows you to customize settings, update firmware, and personalize features like voice prompts and language preferences. Additionally, the app provides insights into battery life and connectivity status, ensuring optimal performance. By connecting your headset to the app, you can easily troubleshoot issues and access advanced features, enhancing your overall audio experience.
Customizing Settings via Software
Customize your Poly Voyager 4320 UC headset settings using the accompanying software. Adjust audio preferences, such as noise cancellation and sound quality, to suit your needs. The software also allows you to manage device connections, update firmware, and personalize features like mute notifications. Additionally, you can configure the headset to prioritize audio sources or enable call handling features. This software ensures a tailored experience, optimizing performance for your specific use case, whether in an office or remote environment.
The Poly Voyager 4320 UC headset excels as a professional-grade wireless solution, offering superior audio quality, comfort, and versatility for seamless communication in any environment.
Final Thoughts on the Poly Voyager 4320 UC
The Poly Voyager 4320 UC stands out as a reliable and high-quality wireless headset, ideal for professionals seeking clear audio and seamless connectivity. Its long battery life, ergonomic design, and advanced noise-canceling features make it a top choice for both office and remote work environments. Compatible with leading platforms like Microsoft Teams and Zoom, it ensures uninterrupted communication. With a 2-year warranty and robust construction, the Voyager 4320 UC is a durable investment for anyone needing consistent performance and comfort in their daily tasks.
Recommendations for Potential Buyers
The Poly Voyager 4320 UC is an excellent choice for professionals seeking a reliable, high-quality wireless headset. Its 24-hour battery life, noise-canceling microphone, and comfortable design make it ideal for long workdays. For those valuing versatility, the headset supports multi-device pairing and seamless connectivity via Bluetooth 5.2 or USB. While it excels for voice calls, music enthusiasts may find the audio quality sufficient but not exceptional. Overall, it’s a strong contender for anyone prioritizing clarity, comfort, and durability in a professional setting.